With over 11 years experince in product management, proficiency in all aspects of Salesforce Development has been demonstrated, including requirement gathering, system design, and post-implementation support. Adeptness at Salesforce administration has been displayed, with responsibilities including user management, security settings, data management, and workflow automation. Extensive experience in configuring Salesforce CPQ settings, customizing packages,
Configured and validated data mapping, data transformation, and API integration techniques to synchronize CPQ data with external systems, ensuring comprehensive testing and validation of configurations. Conducted Scrum Ceremonies to define user stories, solicit feedback from stakeholders, and assist teams with story estimates. Led code reviews, facilitated project transitions to maintenance teams, and provided guidance on production issues. Utilized Salesforce configuration skills, including Process Builder, Workflows, Approval Processes, Sharing Rules, Validation Rules, Custom Settings, Custom Metadata, and Email Alerts. Conducted stakeholder interviews, documented business requirements, and created functional specifications for CPQ implementation projects. Presented roadmaps to senior management to gain approval for project prospects. Employed Lightning Flows for customization needs and gained experience with Salesforce LWC for creating custom components.
Responsible for understanding the business requirements of sales traders and mapping them to appropriate solutions within banking frameworks. Utilized analytical skills to grasp business processes, gather requirements, and translate them into Salesforce CPQ solutions. Acted as a liaison with banks for various overseas financing and international trade projects, while also serving as a product manager for international trade operations. Managed customer business requirements, developed innovative solutions, and ensured risk mitigation for contract performance. Utilized various data tools and demonstrated expertise in querying Salesforce databases using SOQL and SOSL queries, as well as managing code migration and implementing field-level security. Oversaw contract drafting, documentation preparation for shipments, and creation of custom reports. Additionally, handled customer cases using Service Cloud. Recognized for exceptional performance with promotions and awards such as Best Individual Contributor and Client Appreciation.
Responsible for overseeing trade finance activities related to oil transactions, including LC/SBLC issuances, supplier coordination, and bank interactions. Managed import transactions, export bill regularization, and administration of bank guarantees. Handled remittances, buyer's credit, and merchant trade transactions, while also preparing financial reports.
Sr. Salesforce Developer
Experience: 11 Years